A great opportunity to join the team at one of London’s longest established private members clubs. The Hall Porters (Club Receptionists) are the first point of contact with the Club for all enquiries from the membership and their guests. They set the tone for the level of service and hospitality we offer in the Club and form strong bonds with our Members.
Providing the highest possible level of service and care to the Club’s Members and their guests in the following areas:
• Reception (check-in and out)
• Reservations (bedrooms and dining rooms)
• Concierge (general enquiries)
• Security (including opening and closing the Club)
• Fire safety (Fire Warden duties)
The ideal candidate will have a minimum of 12 months’ hospitality experience in a 4- or 5-star hotel or private members’ club. He/she must possess a friendly, customer-focused demeanour. We are looking for someone who is:
• Charming and helpful
• Has great attention to detail
• Is financially aware and thorough
• Has strong administrative skills
• Understands the need for policies and procedures
• Competitive salary
• Generous annual staff fund (like a bonus)
• Company pension scheme: 6% employer contribution, 2% employer
• Life Assurance of 2 times your basic salary (no qualifying period)
• 32 days paid holiday (time off to be taken mainly during August and Christmas)
• Monday to Friday working (occasional Saturdays)
• Uniform provided
• Meals on duty
• Staff accommodation
• Staff social events (organised by the Staff Council)
Boodle’s is a great old English club, part of a great tradition. We want someone to come and join us in serving our Members to the best of their ability. If you share these values then email us today with your up to date CV. We look forward to speaking with you.
*All applicants must be eligible to work in the UK
Apply in writing to:
Guy Hodgson, House Manager,
Boodle’s, 28 St James’s Street, London SW1A 1HJ
28 St. James's Street SW1A 1HJ
£28,000-36,500 dependent on experience
Head Hall Porter
22 January 2024
Elias began at the club in 2003 as a steward in the Drawing Rooms before moving to reception in 2008, working in a team of five during the day and evening. Elias likes the friendliness of members towards staff. I have done everything from first aid to security work with high-spirited members and guests. I think you can teach certain skills, but experience is the key to learning great customer service.
Adam’s first job at the club was as porter in the Front Hall, after a year he moved to housekeeping and a more physical role as linen keeper. Adam has grown to be an admirer of the club system. “I like the club because there is no owner,” he says. “All the members are the owners. “My colleagues here are like my family.”
Agron started at the East India Club in mid-2000 as a student chef and has risen to Junior Sous Chef. Over the years the club has sponsored college attendance to complete NVQ’s in cookery and English language. Agron says ‘he is immensely grateful to the club for the opportunities it has given him’. What’s most important to him are the friends he has made at the club. “When you start work, you make friends,” he says.
Raj joined the Victory Services Club in 2014 as a Reception Supervisor and is now the Front Office Manager. I've had an incredible journey working for the VSC. I started as a reception supervisor and only planned to work for the Club for six months because I wanted to go on sabbatical leave and pursue my MBA. However, I enjoyed working here so much that I made a significant decision to continue to be part of the team.
Teo began working at the club in housekeeping and soon moved into the maintenance team in 2002. His day begins at 6.30am where he completes a check of the building, checking all the lights in the club before reporting to reception to see if there have been any problems overnight in the bedrooms. Although it is an eight-hour-day the job offers variety and there is always something different going on.
Karim has worked at the club since 2003 and is one of the first faces members and their guests see as they enter. I like it that the staff of the club are so helpful with members and guests, and reciprocal members,” he adds. “We have a very good reputation. People who come here often tell me they have recommended the club to their friends. People love the atmosphere… we build up relationships with them. It is more like a family”.
Kamil started at the Garrick Club in 2017 as a Maintenance Assistant and was promoted to Maintenance Manager during the Covid-19 pandemic. I come from a hotel background, so the work is similar, but the atmosphere is far more pleasant and the Members really take care of the staff. The ALC also shows great support for staff. I recently attended an event with staff from other Clubs in the same role as me and we got to enjoy a tour of two other Clubs which were undergoing some work. It was really interesting and it was great to meet people in similar roles. We now have a network group we can contact each other for help with suppliers and so on.
Alla has been working in the housekeeping department for 13 years. I think my favourite thing about the Garrick Club is that Members respect the staff and they respect my work. The Club has a great atmosphere where everyone helps each other and as staff we get great benefits.
Having worked at the East India Club for more than 22 years, Beatrix started in the Dining Room in 2005, and was sponsored on the wine and spirits education trust wine course. In moving to the reception team in 2011. “I like the way that the staff in different departments are very close – like a big family. We look after each other. All the departments work together. They have to, and they have to have a good relationship.”